For more information, see Troubleshoot help for Outlook, Skype for Business, OneDrive for Business, or SharePoint The content of this article is specific to Office installation issues. I told it to do the repair, but that didn't work. So anyways, thanks for the suggestions. Select Next and follow the prompts. So I got into more advanced options and activated the Administrator account to get into the Admin-level functions.
Repeat the steps for Windows Installer service as well. If you use Office 365 Germany, sign in with your work or school username and password at. Also Created a new administrator profile and tried those steps. Even those haven't worked for me. For example, you may decide you need Access or Outlook, but those applications weren't included in your product. To purchase a stand-alone application, go to and do a search for the app you want to buy. If Office still won't install, check that your computer meets the to install Office.
After this, I could atleast get to the install now page, but as soon as the installer starts I get this message. I did some more troubleshooting, and got into the more advanced options for removing the current version. See the section on the system requirements page. I do have Windows 7 C: and Windows 8 D: alongside. I have Windows 7 and windows 8 alongside. Tip: If you discover you need an application that didn't come with your Office product, you have the option to purchase a stand-alone application. Make sure that this computer is connected to the network.
For steps to install an offline version of Office, see and select the correct tab for your version of Office. I also notice that there are 2 devices that do not have drivers installed. For Office 2013 or Office for Mac 2011, see or. If it shows Stopped, right-click Volume Shadow Copy, and then click Start and set it to Automatic. Please check by doing the following: 1. Creating and running the Wmireset.
Keeping Office up-to-date ensures that you have the latest security updates and fixes. I would suggest that you go the the support area for the laptop manufacturer and download the latest drivers for your system. I've downloaded the apps but it will not install. Download and installation issues on a Mac For download and installation issues on a Mac, see. I changed local drive to C: Win 7 partition due to insufficient memory.
Leave us a comment We value your feedback. Not all Office 365 subscription plans come with the fully installed Office applications. Attempting to install Office on a computer running an unsupported operating system will result in an error. So, my question is has anyone ever encountered this? The links below are specific to admins looking for troubleshooting help with these Office 365 services. I have done restarts several times.
If you connect to an Exchange 2007 mailbox which reached End of Life on April 11, 2017 , you might want to stay on Office 2013 until you upgrade from Exchange 2007. Users need licenses to install Office and to use Outlook, SharePoint Online, Lync Online, and other services. It could also happen because you haven't assigned a license to yourself or your users. Select Next and follow the prompts. If there's a Learn More link on the error message, select that. For more information, see Check that your computer meets the minimum system requirements to install Office.
I don't want to install windows 8 again but I just want to get into it as before because some important data and programs are there at windows 8. Anonymous I've been trying to find a fix for this problem for three months!! Hi All, I have an old laptop that needs replacing. Close the Services dialog box. You can also try the. To install or check for updates on your Mac, see. Note the status of the selection.
Office up-to-date ensures that you have the latest security updates and fixes. See for more details including what the Office 365 admin in your organization can do if you must reinstall the 2013 versions of Project or Visio. If you've used up your five installs and want to install Office on another computer, you have to deactivate an installation. Name: Description: Class Guid: Manufacturer: Service: Problem: : The drivers for this device are not installed. Windows guy said it was an Office problem- Office guy says it's a framework problem and advised me to call Window Tech again. If you're interested in learning more about the latest version of Windows, see for details. I have installed office on windows 8 and selected C: for installation due to insufficient memory on D:.
When you're ready to reinstall Office, sign in at with the same Microsoft account you originally associated with your Office product when you first installed it. After you restart your computer, the uninstall tool automatically re-opens to complete the final step of the uninstall process. You can't edit documents using Office apps on your mobile device In most cases you can do basic editing on most of these devices, however if you have a qualifying Office 365 subscription, you get access to the apps' extra features. If there's no link, let us know what error you got and where you were in the install process when you received it. Can I install Office on a Chromebook? I encountered the issue but uninstall and reinstall again solved my issue. If you're a student or teacher, and you don't see an option to install Office through your institution, you may be eligible for Office 365 Education, which includes Word, Excel, PowerPoint, and OneNote. Please let us know if you found any of these solutions helpful by clicking Yes or No next to Was this information helpful, below, and leaving us a comment.